Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly staff
Convenient location
No air conditioning
Poor dining service
8.4/10
Great
Rooms
6.4
Location
8.0
Service
7.0
Dining
6.8
Guest reviews
8.4/10
based on 5 reviews
Oscar
United Kingdom,
January
2025
6.6/10
I had a decent stay at this hotel, as the staff were really friendly and the location was convenient with nearby dining options. However, the lack of air conditioning made the room uncomfortably warm at times, which was a significant downside. The refurbished bathroom was a nice touch, but the shower pressure left a bit to be desired. Overall, it offers reasonable value for a quick stopover but could use some improvements.
Rooms
7.0
The room was clean and spacious, but the temperature was quite uncomfortable without air conditioning.
Service
7.0
I found the staff to be friendly and helpful, although my dining experience was not great.
Location
8.0
The hotel is conveniently located near a roundabout and has good access to nearby dining options like McDonald's and Brewers Fayre.
Dining
5.0
The dining experience was less than satisfactory as I faced delays and menu limitations during my visit.
Facilities
6.0
The facilities are reasonably good, but the lack of air conditioning and the slow Wi-Fi were drawbacks.
Friendly staff
No air conditioning
Rowan
United Kingdom,
December
2024
8.4/10
We had a lovely short break at the Premier Inn in Kings Lynn. The hotel was clean, comfortable, and ideally situated for exploring Norfolk. However, our room was quite warm at night, which made sleeping a challenge. Despite that, the staff were wonderful and met all our requests promptly, and we thoroughly enjoyed our time there.
Rooms
7.0
The room was clean and comfortable, although it got quite warm at night.
Service
9.0
The staff were very attentive and quickly provided everything we requested.
Location
9.0
The hotel is conveniently located for visiting various attractions across Norfolk.
Dining
Facilities
Jayden
United Kingdom,
November
2024
7.8/10
We had a wonderful stay at this hotel, perfect for our short leisure break. The staff was incredibly welcoming and went above and beyond to ensure we had everything we needed. However, the lack of air conditioning did make our nights a bit uncomfortable. Overall, it's a fantastic place to relax and explore Norfolk at a reasonable price.
Rooms
7.0
The room was clean and comfortable, but it did get quite warm at night despite the fan.
Service
9.0
The service was exceptional, with staff promptly delivering extra items we requested and being very friendly throughout our stay.
Location
8.0
Conveniently located on the outskirts of King's Lynn, making it easy to explore various attractions in Norfolk.
Dining
9.0
We thoroughly enjoyed our meals at the adjoining restaurant, which had much better service than others we've experienced.
Facilities
6.0
Facilities were decent, although we would have appreciated some air conditioning to help with the heat.
Olivia
United Kingdom,
September
2024
6.4/10
I had a mixed experience at this hotel. While the staff was friendly and the location was convenient, my room had some issues that affected my stay. The dining experience was a bit hit or miss, especially during peak breakfast hours. Overall, it offered decent value for money, but there are certainly areas for improvement.
Rooms
5.0
While the room was generally clean and comfortable, I encountered a bathroom with black mould and a damp smell that was quite off-putting. Unfortunately, I found myself in two single beds instead of the requested double.
Service
6.0
The staff, especially in the restaurant, were very helpful, but the communication about meal bookings was poor.
Location
8.0
The hotel was located conveniently near the main road, making it easy to access different places and attractions in the area.
Dining
7.0
I appreciated the email about reserving a table for dinner, but breakfast was a bit of a scramble, especially since it opened later than ideal for early travelers.
Facilities
6.0
The facilities included a restaurant with an outdoor seating area, but I found the Wi-Fi unreliable during my stay.
Nathaniel
United Kingdom,
August
2024
5.6/10
I had a mixed experience at the hotel. The location was decent, not too hard to get to, and the room was spacious enough with comfortable beds. Unfortunately, there were issues with cleanliness and service that really marred my stay. I hope my next visit brings improvements in those areas.
Rooms
6.0
The room was spacious and had comfortable beds, but there were issues with cleanliness and temperature.
Service
5.0
The service was lacking, especially regarding the handling of our meal bookings and responsiveness to complaints.
Location
7.0
The hotel is in a convenient location just off the West Lynn roundabout, which made getting around fairly easy.
Dining
6.0
Dining was satisfactory at best, with some meal availability issues but helpful staff.
Facilities
5.0
The facilities could use some attention, especially the bathroom cleanliness.
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